Support

Ticket management system

Support system

To get better and faster support, you can use the online ticketing system. Every assistance request gest and identification number, which can be use to check the progress of the ticket and messages related to it.

For any assistance request it is fundamental to provide an email address and, should you have any kind of issue you can contact Aesys at: service@aesys.com or call +39 035 2924100 and follow the voice mail instructions.

In this page you can

Discover all the ways to receive support

Open a new ticket

To assist you optimally, please provide as many details as possible.

Open a new ticket

View a ticket

Here you can check the tickets already open. To update a previously submitted ticket, please log in.

View a ticket