Aesys Customer Service

We believe that a satisfied customer is the best advertising we can have. Our customer service team is dedicated to providing timely advice and assistance of both hardware and software, including through remote desktop support. 

Support requests are managed in our online support center. Here you can:


  • Open a new ticket for assistance, repair, or spare parts
  • Check the real-time status and history of all tickets
  • Find available product documentation
  • Contact our service team


We can also provide additional services including installation, device set-up, product training, and 24/7 support.
For more information, send a message to service@aesys.com